Terms & Conditions
Terms and Conditions
Welcome to Ramdhanu.in. Ramdhanu.in provides its services to you subject to the following conditions. If you visit or shop at Ramdhanu.in, you accept these conditions. Please read them carefully.
Please note that, we try to keep our online stock figures updated, this being a manual process, it might be error-prone and thus, it may happen that our online software system may accept an order for an item that we may not have in stock. Under such a situation, the best we would offer is to refund the customer’s money back. Ramdhanu.in undertakes no responsibility for any loss, financial or otherwise, incurred by the customer due to such incident. No interest or any other charges will be paid to the customer for their effort and / or cost in originally transferring the funds to us or for the time duration that the funds lie with us.
While, we use our best efforts in ensuring that all products are accurately priced, it might sometime happen that the price being displayed and the product being paid for was erroneously priced. If such a case happens, We will not be under an obligation to sell the product at the wrongly typed or maintained price. Under such a situation, the best we would offer is to refund the customer’s money back. We shall undertake no responsibility for any loss, financial or otherwise, incurred by the customer due to such incident. No interest or any other charges will be paid to the customer for their effort and / or cost in originally transferring the funds to us or for the time duration that the funds lie with us.
Product Properties and Wash Care
All of Ramdhanu.in’s products are handcrafted using the finest natural fibres. The subtle variations in colour, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.
Colours: We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry-cleaned.
Ramdhanu.in ensures that we will ship the product within the shipping time committed on the product page. If in any rare cases that we may be delayed due to certain unforeseen circumstances the customer will have the option to cancel the order and get a full refund before the product has been shipped.
Ramdhanu.in collaborates with the reputed delivery partners only but if due to any unavoidable situation the courier is delayed after the shipment is dispatched by Ramdhanu.in then under such circumstances the customer will not be able to cancel the order, however Ramdhanu.in will attempt swifter delivery in such situation.
We offer free delivery charges for all orders/purchases booked and payment done via online payments and Bank payments.
We also offer free delivery charges for all Cash on Delivery(CoD) purchase orders over the value of INR 2500/- In cases where the order value is less than 2500/- we charge a flat rate of INR 100/- towards charges.
Modification of Terms & Conditions
Ramdhanu.in holds the sole authority to modify/change these Terms & Conditions at any point of time without any prior notification. The latest version of these terms will be available on Ramdhanu.in website. If you do not agree to these terms and conditions, you are requested discontinue using our service. However, if you continue to use our service, you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions.
If there are any further questions regarding these Terms and Conditions you may contact us using the information below:
31, Abhedananda Road,
Kolkata – 700006